Experience

  1. Web Manager

    Amare Global · May 2025 – Present

    • Developed, maintained, and optimized front-end content using modern CMS platforms like ContentStack.
    • Applied SEO best practices to improve organic search performance and user engagement.
    • Partnered with cross-functional teams (creative, IT, marketing) to implement technical updates and ensure brand consistency.
    • Enhanced user experience through iterative content revisions.
    • ContentStack
    • Exigo
    • Azure Storage
    • Canva
    • HTML
    • CSS
    • WIX
    • Asana
    • Excel

  2. Web Content Manager

    Modere · July 2022 – April 2025

    • Developed, maintained, and optimized front-end content using modern CMS platforms like ContentStack and PimCore.
    • Applied SEO best practices to improve organic search performance and user engagement.
    • Partnered with cross-functional teams (creative, IT, marketing) to implement technical updates and ensure brand consistency.
    • Enhanced user experience through iterative content revisions.
    • Next.js
    • Tailwind CSS
    • JavaScript
    • Video.js
    • HTML
    • CSS
    • ContentStack
    • WordPress
    • PimCore
    • BigCommerce
    • Exigo
    • Cloudinary
    • Canva
    • SmartSheet
    • Excel

  3. Call Floor Manager

    Engagex · December 2017 – September 2021

    • Led team performance tracking and agile-style communication.
    • Used internal CRM data to improve KPI tracking and workflow efficiency.
    • Reported software issues via Jira and collaborated with developers to resolve bugs.
    • Contributed to technical hiring processes by screening candidates for both cultural and technical fit.
    • Jira
    • Excel

  4. Billing and Collections Agent

    Vivint · May 2017 – December 2017

    • Managed high-volume client communications.
    • Negotiated payment plans and resolved discrepancies.
    • Salesforce
    • Excel

  5. Warehouse Worker

    ACH Fulfillment · April 2015 – May 2017

    • Accurately picked, packed, and shipped customer orders, ensuring timely delivery and compliance with quality standards.
    • Coordinated inventory and logistics for large-scale global events, including preparation of bulk orders and specialized packaging.
    • Conducted inventory audits and restocked shelves to maintain order accuracy and warehouse organization.
    • Excel